📜 Terms & Conditions – Pindora Farm
Last Updated: November 2025
Welcome to Pindora Farm!
These Terms and Conditions govern your use of our website www.pindorafarm.com and all purchases made through it.
By accessing or using our website, you agree to comply with and be bound by these terms.
If you do not agree to these terms, please do not use this website.
🏢 1. About Pindora Farm
Pindora Farm is a Punjab-based brand that sells pure desi cow ghee, dry fruits, honey, and grocery products made from natural ingredients using traditional methods.
We take pride in offering customers fresh, pure, and authentic products sourced directly from trusted farms and producers.
🛒 2. Ordering & Payments
- All orders placed on pindorafarm.com are subject to availability and confirmation.
- Prices displayed on the website are inclusive of applicable taxes (unless mentioned otherwise).
- Payment can be made through secure gateways such as UPI, debit/credit cards, or cash on delivery (for selected areas).
- Orders are processed only after successful payment confirmation.
🚚 3. Shipping & Delivery
- We provide free home delivery within Gurgaon.
- Deliveries outside Gurgaon may include standard courier charges.
- Delivery timelines are estimates and may vary due to courier delays, holidays, or weather conditions.
- For more details, please refer to our Shipping & Delivery Policy page.
🔄 4. Returns, Refunds & Replacements
- We accept returns or replacements only in case of damaged, leaking, or incorrect products.
- The issue must be reported within 24 hours of delivery with proof (photo/video).
- Refunds will be processed within 5–7 working days after verification.
- Read the full details in our Return & Refund Policy.
🧈 5. Product Quality & Usage
- All Pindora Farm products are made using natural and traditional methods.
- There may be slight variations in color, texture, or aroma due to the nature of raw ingredients — this does not affect quality.
- Please store products as per instructions mentioned on the packaging for best results.
🔒 6. Privacy & Data Protection
Your privacy is important to us.
We collect only necessary customer information to process and deliver your orders.
To learn more, please read our Privacy Policy.
⚠️ 7. Limitation of Liability
Pindora Farm shall not be held responsible for any direct, indirect, or incidental damages resulting from the use of our products or services, including allergic reactions, misuse, or third-party courier issues.
🧾 8. Modifications to Prices or Services
We reserve the right to:
- Update product prices
- Modify or discontinue any product or service
- Change policies, discounts, or offers without prior notice
All updates will be reflected on the website immediately upon implementation.
📧 9. Contact Us
For any queries, please contact us:
Pindora Farm
📍 Village Bhullar, District Gurdaspur, Punjab, India
📞 +91-7678491461
📧 info@pindorafarm.com
🌐 www.pindorafarm.com
✅ Note:
By purchasing or browsing through Pindora Farm’s website, you acknowledge that you have read, understood, and agreed to our Terms & Conditions.